1. Are there shipping costs?
Yes. You can find a list of the different shipping costs here.
2. Who is your shipping partner?
Our shipping partner is DHL.
3. How can I pay you?
We offer PayPal, advance payment (bank transfer), pay immediately with Klarna, invoice with Klarna, Visa & Mastercard, Amazon Pay as payment methods.
4. When do you offer payment method X?
At the moment there are no plans to integrate additional payment methods.
5. What is the sizing of the shirts?
Our shirts are true to the specified size. If this is not the case, we will explicitly indicate this for the product!
6. Are there other sizes than those given in the shop?
We currently have sizes from S to XXL.
7. Why unisex?
We believe in a fit for everyone! No matter who you are or how you identify yourself, our shirts look good on everyone! ;)
8. Will there be more Dach PRO items coming soon?
Yes, we're always working on new designs! Follow us on Instagram for updates!
9. I made a mistake during the ordering process, now what?
If you made a mistake with your order, you can contact us at firstname.lastname@example.org. If your order has not yet left our warehouse, we can help you. Please note that there is nothing we can do once your order is in the mail.
10. I have placed my order. Now what?
Thank you for your purchase! As soon as you have placed your order, you will receive an e-mail with an order confirmation. You will receive an email as soon as we have shipped your order.
11. I've successfully ordered and paid, but I haven't received a shipping confirmation.
Most likely, your order is still being processed. However, if it still takes an unexpectedly long time, send us an email to email@example.com so that we can take care of the problem as quickly as possible.
12. My goods are damaged/not arrived.
Please email us at firstname.lastname@example.org. We'll take care of your request immediately.
13. I live nearby, can I come and pick up the goods?
This is not possible for technical reasons.
14. Do you also sell vouchers?
Yes, you can find these in the shop under Accessories / more.