Welcome to Roof PRO

Free shipping from €250 within Germany

Data protection

Privacy Policy

Responsible body

    Dach PRO UG (limited liability)
    Alte Poststraße 28
    53840 Troisdorf
    Germany
    Email: info@dachpro.com

    Dach PRO takes the protection of your data seriously. With this data protection declaration we inform you about the type, scope and purpose of the processing of personal data and about the rights to which you are entitled as the person concerned. If you have any questions about data protection, we are available at any time using the contact details provided.

    Orders via our online shop

      The processing of personal data (name, address, contact and payment data) is required to process orders via our online shop. We process this data exclusively to process the order and, if desired, to open a customer account.

      The data is passed on to the extent required to the company commissioned with the delivery (e.g.B DHL) or the service provider commissioned with the payment (Paypal Inc.)

      We use Shopify, a service of Shopify Inc., to operate our online shop., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5. Shopify provides an e-commerce platform through which we offer our goods for sale. The data provided during the ordering process is stored on a Shopify server in the USA. Further information can be found in Shopify's data protection information under http://www.shopify.com/legal/privacy.

      The legal basis for this data processing is Art. 6 (1) lit. b) of the General Data Protection Regulation (GDPR). Once the contract has been completed and the purchase price has been paid in full, your data will be blocked for further use and, unless statutory provisions stipulate longer storage, deleted. If you have created a customer account, your data will remain stored until you delete the customer account. If no orders are made via a customer account for more than two years, we will delete the account including the data.

      Inquiries by email

          If you contact us via the email address provided, the personal data transmitted with the email will be saved. This data is processed exclusively to answer the request. The legal basis for processing is Art. 6 (1) lit. f) GDPR or kind 6 (1) lit. b) GDPR if the request is aimed at concluding a contract. The data will be deleted if the purpose of the processing no longer applies, e.g.B the query has been finally answered.

          You can object to the processing of your personal data at any time by sending an email to info@dachpro.com .

          Cookies

            Our website uses cookies. Cookies are text files that are stored in the browser or are stored by the browser on the user's computer system. Cookies enable the browser to be identified when the page is called up again. In addition, cookies can be used to analyze the visit to the website and its use as well as to display and measure advertising.

            You can control the use of cookies through your browser settings. Depending on the browser you use, you can disable or restrict the use of cookies. Cookies that have already been saved can be deleted at any time. If you have deactivated cookies, you may not be able to use all the functions of our website.

            • We use cookies to make our site user-friendly. For this purpose, the items in the shopping cart and the log-in information are saved. This data is not used for profiling. The legal basis for this data processing is Art. 6 (1) lit. f) GDPR.
            • To analyze the use of our website, we use Google Analytics, a web analysis service provided by  Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. We have activated the IP anonymization function on our website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. After shortening, the IP address can no longer be assigned to a specific user.

              Google processes this information on our behalf to evaluate the use of our website and to compile reports on website activity. The IP address transmitted by your browser will not be merged with other Google data. Further information can be found in Google's data protection information under https://policies.google.com/privacy?hl=de.

              The use of these analysis cookies serves to improve the quality of our website and our offer. The legal basis for this data processing is Art. 6 (1) lit. f) GDPR.

              You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install https://tools.google.com/dlpage/gaoptout?hl=de.

              Cookies for marketing purposes

                We also use cookies to display advertising and evaluate advertising campaigns. We believe that product recommendations based on their personal interests are of interest to users of our websites. We only use these cookies if the user has expressly consented.

                • We use the Custom Audiences from Facebook Ireland Ltd website communication tool., 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland ("Facebook") to show visitors to our website interest-based advertising on Facebook.

                  If you have a Facebook user account, the information that you have visited our website will be transmitted to Facebook. Facebook can assign this information to your user account and, on this basis, display interest-based advertising on Facebook ("Custom Audiences from Website"). More information about the purpose and scope of the data collection, the processing and use of the data by Facebook and your control options can be found in Facebook's data protection guidelines under https://www.facebook.com/ads/website_custom_audiences/ and .

                  You can object to the processing of your data as part of Custom Audiences from Website at any time under https://www.facebook.com/ads/website_custom_audiences/.
                • We place Google AdWords ads and use Google Conversion Tracking, an analysis service provided by Google, in this context. If you click on an ad placed by Google, a conversion tracking cookie will be placed on your computer. These cookies lose their validity after 30 days, do not contain any personal data and are therefore not used to personally identify the user.

                  If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.

                  The information collected using the conversion cookie is used to generate statistics to evaluate the AdWords campaign. These statistics include the total number of users who clicked on our ads and, if applicable, whether they were redirected to one of our conversion tag pages. Further information can be found in Google's data protection information under https://www.google.de/policies/privacy/.

                  You can prevent conversion tracking from being recorded by deactivating the relevant cookies in your browser settings.
                • We use Google's remarketing function. This function is used to show visitors to our website interest-based advertisements on other websites in the Google advertising network, taking into account the products and services you clicked on when you last visited our website. According to its own statements, Google does not process any personal data during this process.Further information can be found in Google's data protection information under https://policies.google.com/privacy?gl=de.

                  You can disable remarketing under https://www.google.com/settings/ads or prevent it by disabling the relevant cookies through your browser settings.

                The legal basis for this data processing is Art. 6 (1) lit. a) GDPR. You can withdraw your consent to the processing of your data for these purposes at any time by email to kontakt@dachpro.com or via the opt-out links or -Revoke functions. In this case, your data will be deleted immediately. In all cases, your data will be deleted after 30 months at the latest.

                Social Plugins

                  In order to increase the user-friendliness of our website, we integrate various social plugins.

                  • We use plugins from Facebook. The plugins are marked with the Facebook logo. If you access a website on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. By integrating the plugin, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. The purpose and scope of the data processing as well as your related rights and setting options to protect your privacy result from the data protection information from Facebook under https://www.facebook.com/policy.php.

                    In order to prevent data processing by the Facebook plugin, you must log out of Facebook before visiting our website.

                  • Facebook fan page

                    If you visit our company website on Facebook, Facebook collects personal data. This also applies if you do not have a Facebook user account. Please note that we cannot control the type and scope of data processing by Facebook. Facebook only provides us with anonymous demographic information in aggregate form to help us get to know our audience better.

                    The purpose and scope of data processing by Facebook and your rights in this regard towards Facebook and setting options for protecting your privacy result from the Facebook data protection information under https://www.facebook.com/policy.php.

                  • We also use a Pinterest plugin operated by Pinterest Inc., 808 Brannan St., San Francisco, CA 94103, USA ("Pinterest"). If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Pinterest servers. Pinterest can assign the visit to your user account. The purpose and scope of the data processing as well as your rights in this regard and setting options for protecting your privacy can be found in Pinterest's data protection information under https://policy.pinterest.com/de/privacy-policy.

                    In order to prevent data processing by the Pinterest plugin, you must log out of Pinterest before visiting our website.
                  • An Instagram plugin is also integrated on our website, operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you access a website on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. By integrating the plugin, Instagram receives the information that you have accessed the corresponding page of our website.

                    The purpose and scope of the data processing and your rights in this regard and setting options for protecting your privacy can be found in Instagram's data protection information under https://help.instagram.com/155833707900388.

                    In order to prevent data processing by the Instagram plugin, you must log out of Instagram before visiting our website.

                  YouTube

                    A YouTube video is embedded on our website. YouTube is a service from Google. The "extended data protection mode" is activated on our website. YouTube does not store any information about those visitors to the website who do not watch the video. When playing the video, data may be collected by YouTube. We have no influence on this data processing. Further information can be found in YouTube's data protection information under www.youtube/t/privacy.

                    Rights of the data subject

                      Persons affected by the processing of personal data have the following rights:

                      1. Right to information
                        (1) The data subject has the right to request confirmation from the controller as to whether personal data relating to them are being processed; if this is the case, she has a right to information about this personal data and the following information:
                        1. the processing purposes;
                        2. the categories of personal data being processed;
                        3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
                        4. if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration;
                        5. the existence of a right to correction or deletion of the personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;
                        6. the existence of a right of appeal to a supervisory authority;
                        7. if the personal data are not collected from the data subject, all available information about the origin of the data;
                        8. The existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects such processing for the data subject.
                          (2) If personal data is transmitted to a third country or to an international organization, the data subject has the right to be informed of the appropriate guarantees in accordance with Article 46 GDPR in connection with to be informed of the transmission.

                          2. Right to Rectification

                          The data subject has the right to request the person responsible to correct incorrect personal data concerning them without delay.Taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data - also by means of a supplementary declaration.

                          3. Right to Erasure

                          (1) The data subject has the right to demand that the person responsible delete personal data concerning them immediately, and the person responsible is obliged to delete personal data immediately if one of the following reasons applies:

                          1. The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
                          2. The data subject revokes their consent on which the processing is based in accordance with Article 6(1) lit. a) or Article 9 (2) lit. a) GDPR and there is no other legal basis for the processing.
                          3. The data subject objects to the processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects in accordance with Article 21 (2)
                            GDPR objection to the processing.
                          4. The personal data was unlawfully processed.
                          5. The erasure of the personal data is necessary for compliance with a legal obligation in Union or Member State law to which the controller is subject.
                          6. The personal data was collected in relation to information society services offered in accordance with Article 8 (1) GDPR.

                            (2) If the person responsible has made the personal data public and is obliged to delete them in accordance with paragraph 1, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to ensure that those responsible for data processing who process the personal data that a data subject has requested them to delete all links to this personal data or copies or replications of this personal data.

                            (3) Paragraphs 1 and 2 do not apply if processing is necessary

                            1. to exercise the right to freedom of expression and information;
                            2. to fulfill a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task that is in the public interest or in the exercise of official authority that is delegated to the controller became;
                            3. for reasons of public interest in the field of public health in accordance with Article 9 (2) lit. h) and i) and Article 9 (3) GDPR;
                            4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1), insofar as the law referred to in paragraph 1 is likely to make it impossible to achieve the objectives of this processing or seriously impaired, or
                            5. to assert, exercise or defend legal claims.
                              4. Right to restriction of processing

                              (1) The data subject has the right to request the controller to restrict the processing if one of the following conditions is met:
                              1. the accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data,
                              2. the processing is unlawful and the data subject refuses to delete the personal data and instead requests that the use of the personal data be restricted;
                              3. the person responsible no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims, or
                              4. the data subject has lodged an objection to the processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

                                (2) If the processing has been restricted in accordance with paragraph 1, this personal data - apart from its storage - may only be used with the consent of the person concerned or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person person or for reasons of important public interest of the Union or a Member State.

                                5.Right to data portability
                                (1) The data subject has the right to receive the personal data concerning him/her that he/she has provided to a responsible person in a structured, common and machine-readable format, and he/she has the right to transfer this data to another responsible person without hindrance to be transmitted by the person responsible to whom the personal data was provided, if
                                1. the processing is based on consent in accordance with Article 6 (1) lit. a) or Article 9 (2) lit. a) GDPR or on a contract in accordance with Article 6 (1) lit. b) GDPR and
                                2. the processing is carried out using automated procedures.

                                  (2) When exercising their right to data portability in accordance with paragraph 1, the data subject has the right to obtain that the personal data is transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible.

                                  The right pursuant to paragraph 1 shall not adversely affect the rights and freedoms of other persons.

                                  This right does not apply to processing that is necessary for the performance of a task that is in the public interest or in the exercise of official authority that has been transferred to the person responsible.

                                  6. Right to object

                                  The data subject has the right, for reasons arising from their particular situation, to object at any time to the processing of personal data relating to them, which is based on Article 6 (1) lit. e) or f) GDPR to file an objection; this also applies to profiling based on these provisions.The person responsible no longer processes the personal data unless he can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

                                  In connection with the use of information society services, the data subject may, notwithstanding Directive 2002/58/EC, exercise their right to object by means of automated procedures using technical specifications.

                                  7. Right of withdrawal

                                  The data subject has the right to revoke their data protection declaration of consent at any time. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

                                  8.Right to lodge a complaint with a supervisory authority

                                  Without prejudice to any other administrative or judicial remedy, each data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement, if the data subject believes that the processing of the personal data concerning them violates this regulation.

                                  Security

                                    We have taken technical and organizational measures to protect your personal data. We will continuously improve these measures.

                                    Newsletter

                                    E-mail advertising with registration for the newsletter If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

                                    Status and update

                                      The status of this data protection declaration is 09.05.2022

                                      We update the privacy policy from time to time. Please inform yourself about the current status of this data protection declaration.
                                      Back to top